"Thus, it involves several actions to be implemented by the HR team and the operational staff on the field. For each new employee, a clear process is therefore required to avoid problems:
- A welcome guide = each new employee receives a booklet with the key elements to read (collection booklet in particular).
- An outfit = a selection of some pieces depending on the duration of the employment contract.
- In-store training = a visit of one / two shops to quickly learn sales techniques, all the messages to be transmitted to the customer and especially the current collection, with the help of confirmed sellers.
- Regular checks = throughout this process of integration, and the feedbacks of colleagues are important to help the newcomer reach his sales figures!
Some of these processes are oral, but most of them result from an upstream preparation (welcome booklet, outfit) as well as some steps to follow to be effective! "